Thank you for shopping with Health and Nutra. We want you to be satisfied with your order. Because many of our products are food, wellness, baby, specialty, or temperature-sensitive items, the return rules below apply.

1. Return Window

Eligible non-perishable items may be requested for return within 30 days of delivery.

2. Return Eligibility

To be eligible for a return:

  • The item must be unused
  • The item must be in the same condition received
  • The item must be in the original packaging
  • The return request must be made within 30 days of delivery

3. Non-Returnable Items

For safety, freshness, and product integrity, we do not accept returns on:

  • Perishable goods
  • Food items
  • Frozen or refrigerated items
  • Opened consumable products
  • Opened supplements
  • Personal care or sanitary items that have been opened
  • Hazardous materials
  • Flammable liquids or gases
  • Clearance or final-sale items, where marked

4. Damaged, Defective, or Incorrect Orders

If your order arrives damaged, defective, or incorrect, please contact us within 5 days of delivery at info@healthandnutra.com with:

  • Your order number
  • A short description of the issue
  • Photos of the item and package, if applicable

We will review the issue and, when appropriate, offer a replacement, store credit, or refund.

5. Refunds

Once an approved return is received and inspected, we will notify you of the status of your refund. If approved, the refund will be issued to your original payment method. Processing times may vary by bank or card issuer.

Original shipping charges are generally non-refundable unless the return is due to our error or a verified damaged/incorrect shipment.

6. Return Shipping

If a return is approved for a reason other than our error, the customer may be responsible for return shipping costs. If the return is due to a damaged, defective, or incorrect item, we will determine the appropriate resolution.

7. Order Cancellations

Orders begin processing quickly. Because many orders are routed to fulfillment partners soon after purchase, cancellation requests are not guaranteed once an order has been submitted. Please contact us as soon as possible if you need assistance.

8. Contact

For return or refund help, contact:

Health and Nutra
info@healthandnutra.com
(910) 319-0599